Diagnosis is a set of measures, checks made to determine or verify the technical characteristics of a system for maintenance or improvement purposes. The diagnosis is different from the audit.
The audit measures a deviation in order to assess the effectiveness of a system. It establishes a statement and measures the gaps between what is done (reality), what is intended to be done (the target system) and what to do (the reference). An audit is a compliance review and verification mission. | ![]() |
The diagnosis derives from a specific method to who leads it. It does not rely on specific benchmarks. It highlights strengths and weaknesses. It proposes to identify improvement solutions according to the displayed wishes (what should I do?), from an environment (what is it possible to do?), and depending on the available resources (what are my means?) | ![]() |
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Industry = Repeated operations = Routine |
But are you ever confronted with these types of situations :
- An external person to the company asks you about a point of general organization or a point of detail
- A customer asks you a question about making a product
- You have difficulty internally to solve a recurring problem
- Your workshops are cluttered. Do you have to enlarge?
- Your maximum production capacity seems to be reached. Do you have to invest?
- A new environmental regulation has just been created: How to take it into account?
- A new technology has just emerged. Should I use it and if so, how?
- …..
To improve, we must have a critical look at the existing.
Key steps of a diagnosis
You have decided to carry out a diagnosis by an external consultant.
How will this happen? What will be the different stages? What will you get at the end of it?
The step | The key points | |
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The preparation |
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The field visit |
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The interviews |
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The deepening |
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The heart of problem |
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The actions plan |
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The report |
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The general presentation |
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Why carry out an industrial diagnosis ?
We carry out an industrial diagnosis in order to take a critical look at the existent, with the will to surpass it to approach excellence.
But it is necessary to integrate the fact that the diagnosis can not please everyone. Weaknesses will be highlighted, new organizations and working methods will probably be suggested.
When you do something you have to know that you will have against you all people who would like to do the same thing, all who wanted to do the contrary and a great part of those who wanted to do nothing…
Confucius